Shipping Policy

At Vranito, we are committed to delivering your orders quickly, safely, and with care.
Please review our Shipping Policy to understand how we manage order processing, delivery times, shipping fees, international shipments, and more.

Order Processing

  • All orders are processed within 3 business days after payment is confirmed.

  • Orders placed on weekends or holidays are processed on the next business day.

We work diligently to prepare and package your order with the highest level of care.

Delivery Times

Once your order has been processed, estimated delivery times are:

📦 7–12 business days (standard delivery)

Actual delivery time may vary depending on:

  • Destination country or region

  • Carrier logistics

  • Weather conditions

  • Customs processing

  • Unexpected delays (strikes, peak seasons, etc.)

We always aim to deliver on time, but some delays may occur due to circumstances outside our control.

Shipping Costs & Methods

Shipping fees are calculated at checkout based on:

  • Delivery address

  • Selected shipping method

We partner with reliable and trusted logistics carriers to ensure secure and timely delivery of your Vranito order.

Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation email

  • A tracking number

  • A direct link to track your package

Please allow up to 48 hours for tracking information to update.

International Deliveries

Vranito ships to selected international destinations.

For international customers:

  • Customs duties, import taxes, handling fees, and local charges may apply

  • These fees are not included in our shipping rates

  • All such costs must be covered by the recipient according to the laws of the destination country

We recommend checking your local customs regulations for clarity.

Delivery Delays & Disruptions

While we aim to meet all estimated delivery times, Vranito is not responsible for delays caused by:

  • Carrier-related issues

  • Customs inspections

  • Natural disasters

  • Political events or instability

  • Trade restrictions

  • Peak seasonal volume

If your order is significantly delayed, please contact us — we will gladly assist.

Incorrect Delivery Information

Please double-check that your delivery address is accurate and complete at checkout.

Vranito is not responsible for lost, delayed, or returned packages due to:

  • Incorrect address

  • Missing apartment, floor, or unit numbers

  • Customer-provided errors

If a package is returned to us due to an address issue, any additional shipping fees may be charged to the customer.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged:

📧 Contact us immediately at infovranito@gmail.com

We will:

  1. Open a case with the carrier

  2. Investigate the situation

  3. Provide compensation, a replacement, a refund, or store credit — depending on the carrier’s findings

We are here to ensure you receive the product you paid for.

Rejected or Uncollected Deliveries

If a package is:

  • Rejected at delivery, or

  • Not collected and returned to Vranito

Additional shipping or restocking fees may apply.

Questions or Need Help?

For any questions about shipping, delivery, or your order status, our support team is here for you:

📧 infovranito@gmail.com

We are committed to making your experience with Vranito seamless — from checkout to delivery.